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News

Handbook and Framework amendments

13 February, 2013

View the Handbook and Framework explanation of amendments published in February 2013 here.

Update on the Legal Ombudsman Scheme Rule changes

14 January, 2013

The Legal Ombudsman has received the go ahead to update its rules on complaint handling. The changes are intended to help the Ombudsman respond to a developing legal services market and ready it to start handling complaints about claims management companies later this year. It is hoped that the changes will also ensure the Ombudsman [Read more]