|CookieConsent||https://www.clc-uk.org/||Stores the user's cookie consent state for the current domain||1 Year||HTTP|
|_ga||https://www.clc-uk.org/||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||1 Year||HTTP|
|_gat||https://www.clc-uk.org/||Used by Google Analytics to throttle request rate||Session||HTTP|
|_gid||https://www.clc-uk.org/||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||Session||HTTP|
|collect||google-analytics.com||Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.||Session||Pixel|
|GPS||youtube.com||Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.||Session||HTTP|
|VISITOR_INFO1_LIVE||youtube.com||Tries to estimate the users' bandwidth on pages with integrated YouTube videos.||1 Year||HTTP|
|YSC||youtube.com||Registers a unique ID to keep statistics of what videos from YouTube the user has seen.||Session||HTTP|
This page has been developed to provide you with support and guidance to use the new CLC Customer Charter.
The Charter has been developed to:
Why use it
How to use it
The actual charter will be hosted be the CLC website here.
You are encouraged to link directly to the webpage. If you choose to replicate the charter on your website the wording is not to be amended.
We have developed a logo you can use on your website and other collateral – please let us know if you would like it in other formats
If you would like the logo or full charter in different formats please let us know what may be of use.
This may include;
The Charter is not a regulatory requirement and use of it on a CLC Regulated Practice website does not remove the requirement to show the Secure Badge.
To request materials or if you have any questions please email Jon Sacker
What comes next
You are encouraged to start using the Charter now.
We will formally launch the Charter at the CLC’s Annual Conference on 28 January 2020 and this will mark the start of our consumer facing public legal education activity.