Consumer Reference Group

The CLC has asked former Council Member and experienced consumer advocate Teresa Perchard to establish and lead a new Consumer Reference Group to inform the work of the CLC in the development and application of regulatory policy.

Teresa recently completed her second and final four-year term as a Council Member. She has a background with Citizens Advice, leading their policy and advocacy work for 13 years, and experience from a wide range of both front-line and non-executive roles relating to consumer advocacy and regulation in a number of markets. 

The Consumer Reference Group will bring together individuals with diverse backgrounds in consumer affairs to act as a sounding board providing informal advice, insight and challenge to the CLC, with the aim of boosting the consumer input to our consultations and policy development.

Membership of the Consumer Reference Group will be announced shortly. It will begin its work by looking at the CLC’s current review of ethical principles and its corporate strategy priorities for the future.

Teresa Perchard is also the CLC’s representative on the Challenge and Advisory Group of the Office for Legal Complaints.

This website uses cookies

We use cookies to improve your experience on our website. If you continue without changing your settings, we'll assume that you are happy to accept all cookies on the CLC website. You can change your settings at any time.