Simplify Group (including Premier Property Lawyers) system outages

10 November, 2021

We are advised by the Simplify Group that following preliminary investigation of systems outages, it is now aware that certain parts of its business (including Premier Property Lawyers), have been affected by a security incident involving some IT systems.  

The Simplify Group responded immediately upon discovery of the incident by engaging a number of third-party cyber specialists to fully restore systems, find ways to support clients’ property transactions and undertake a thorough investigation to gain a fuller understanding of the incident. The Simplify Group have therefore taken proactive steps to contain the incident, including by taking a number of their systems offline as a precautionary measure. We understand the Simplify Group has also taken steps to report the incident to relevant authorities and to contact its clients and partners.

The current issues relate to the temporary inability to access some of the IT systems, which has regrettably prevented the completion of some transactions. The Simplify Group are working hard to find further solutions and provide all the support it can to its clients and partners at this difficult time.

Whist the recovery effort is underway, any clients who are unable to contact their conveyancer via the usual channels may wish to complete a web contact form via THIS LINK which will allow Simplify to make direct contact.

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